ORGANIZATIONAL CHANGE
MANAGEMENT

ORGANIZATIONAL CHANGE
MANAGEMENT

CLIENTS:
UnumProvident Corporation
Manitowoc Company Inc
Fiserv
Kraft
Johnson Financial Group

Organizational Change in Action

Organizational change is guaranteed. Success is not. Strategic and employee alignment are imperative. But how does an organization ensure it gracefully changes with change? Fear of the unknown leads to lower productivity, higher workplace confusion and costly staff turnover. Managers who can lead through uncertain times are essential. Right Turns: Change in Action® is a dynamic learning session that builds employee confidence and commitment and the skills of managers.

Overview

Right Turns is a powerful learning experience focused on change management, guiding employees and managers to explore the realities of change and the path to future success. Whether participants are dealing with organizational change or leading it, this fast-paced discovery learning experience builds understanding, alignment and commitment for any corporate strategy.

More than 70% of change initiatives fail.

— Gallup

“Our organization was at the tipping point where people realize change management delivers value, and they want to know how to do it. We’re able to show them the parts and pieces and let them see what is important, and Right Turns has been a catalyst.”

— Kraft Foods

“Our organization was at the tipping point where people realize change management delivers value, and they want to know how to do it. We’re able to show them the parts and pieces and let them see what is important, and Right Turns has been a catalyst.”

— Kraft Foods

Experience

Guided by activity cards, participants gather in small teams and work together to explore and discuss key concepts — external forces that cause change, the impact of change, drivers of success, how emotions and behaviors help or hinder progress, and more. Organization-specific discussions and exercises bring the lessons home by allowing participants to explore organizational changes in their own company or department and develop insights to take back to their jobs. Managers delve deeper into the session and explore their role as change leaders — their responsibilities, their necessary skills, how to apply critical thinking, and how to deal with their own reactions to organizational change.

“It is not the strongest of the species that survives, nor the most intelligent....

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of organizations report experiencing 3 or more changes per year.

— Forbes

Learning Outcomes

After experiencing Right Turns, participants learn what drives change, how it progresses, where they fit, and how emotions help or hinder a change initiative. They learn to make the “right” (correct) turns as they navigate toward the future. Specifically, they discover how to:

  • Identify the key phases and milestones that accompany successful organizational changes
  • Demonstrate understanding of key changes occurring in their own organizations and departments
  • Implement strategies for handling several common emotional and behavioral responses to change
  • Accelerate the implementation of change by removing barriers to success
  • Use appropriate “Critical Thinking Guides” to analyze their personal change issues and to plan ways to be more effective during times of change

A successful change depends not on those who plan or lead it, but on the people who align themselves with the vision and objectives of change.

Facilitation

Right Turns is a self-driving solution. Once implemented, it requires little facilitation. Participation is driven by cards, break-out sessions and group activities.

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